1. Company Information
2. Nature of Services
Europe Taxi Cab is an online booking platform that connects passengers with professional, licensed drivers across Europe. We operate as a technology intermediary: we receive your booking request, match it with a qualified driver in your area, and coordinate the entire process from confirmation to completion.
What Europe Taxi Cab Provides
- Online booking platform accessible 24/7
- Connection with professional, licensed drivers across Europe
- Booking management and ride coordination
- Verification of driver credentials and professional licences
- Dedicated customer support before, during and after your ride
- Quality assurance and ongoing driver monitoring
Independent Drivers
All transportation services booked through Europe Taxi Cab are performed by independent professional drivers who hold valid licences in their respective jurisdictions. These professionals operate under their own authority and are solely responsible for the transportation service, as well as their own tax, social, and legal obligations.
The Transportation Contract
When you book a ride through Europe Taxi Cab, you enter into a transportation contract directly with the driver. Europe Taxi Cab acts as the intermediary that facilitates the booking, payment processing, and communication between you and the driver.
3. Regulatory Compliance
Europe Taxi Cab operates in compliance with applicable European Union regulations governing online intermediary platforms and consumer protection.
- Compliant with EU consumer protection regulations (Directive 2011/83/EU)
- GDPR-compliant personal data processing
- PCI-DSS compliant payment processing via certified payment providers
4. Intellectual Property
4.1 Copyright
All content on this website — including text, images, logos, graphics, and software — is the property of Europe Taxi Cab or its licensors and is protected by European and international intellectual property laws.
4.2 Usage Restrictions
Any reproduction, distribution, modification, or commercial use of website content without express written authorisation from Europe Taxi Cab is strictly prohibited.
5. Personal Data Protection
For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.
Data Controller: Europe Taxi Cab
Data Protection Contact: hello@europetaxicab.com
6. Limitation of Liability
6.1 Platform and Technology
Europe Taxi Cab strives to ensure the proper functioning of our platform but cannot guarantee:
- Uninterrupted availability of the website
- Complete freedom from errors or technical issues
- Absolute security against all cyber threats
6.2 Transportation Services
Transportation services are performed exclusively by independent professional drivers. As an intermediary platform, Europe Taxi Cab is not liable for:
- Acts or omissions of independent drivers during transportation
- Vehicle accidents or road incidents
- Loss or damage to personal property during rides
- Delays caused by traffic, weather, or other unforeseen circumstances
- Quality of service provided by the independent driver beyond our vetting process
6.3 Our Responsibilities
Europe Taxi Cab is responsible for:
- Operating and maintaining the booking platform
- Verifying credentials of drivers before granting platform access
- Coordinating bookings between passengers and drivers
- Processing payments securely through certified providers
- Providing responsive customer support
7. Consumer Rights
In accordance with European consumer law, we are committed to resolving any dispute amicably. If you are not satisfied with our service, please contact us first so we can address your concerns.
For cross-border consumer disputes within the EU, you may also contact the European Consumer Centre (ECC-Net) for free assistance: ECC-Net.
8. Governing Law
This Legal Notice is governed by applicable European Union regulations. For consumers residing in an EU Member State, your local consumer protection laws apply in addition to these terms.
8.1 For Consumers
In the event of a dispute, and after an attempt at amicable resolution, you may bring proceedings before the competent court of your place of residence, in accordance with applicable EU consumer protection regulations.
8.2 For Businesses
For disputes arising from commercial or business use of the platform, jurisdiction shall be determined in accordance with Regulation (EU) No 1215/2012 (Brussels I Recast).
9. Contact Us
General & Legal Inquiries:
Email: hello@europetaxicab.com
10. Accessibility
Europe Taxi Cab is committed to making our website accessible to all users, including those with disabilities. We continually work to improve accessibility in accordance with European standards.
If you encounter any accessibility issues, please contact us at: hello@europetaxicab.com